Simple, on purpose.
Every order ships from our own shelves in Orange, California — here's exactly what to expect.
90 days. 100% money-back. No questions asked.
Try Steadi in your real life — the couch, the boat, movie night. If it isn't what you hoped, tell us within 90 days and you get every dollar back. Returns are free. If your drink still tips, we'll make it right.
Returns in three steps
No portals, no printers required, no hoops.
Tell us
Message us through the contact page — pick "Returns & guarantee" as the topic — or email support@getsteadi.com with your order number.
We handle the label
We reply within a business day with everything you need. Returns are free — you never pay return postage.
You get your money back
Once the return is on its way, we refund 100% to your original payment method. Refunds typically appear within 5–10 business days depending on your bank.
Do I need the original packaging?
No. Keep the drink steady, not the tissue paper.
What if I used them? They've been on my cans for two weeks.
That's the point of the guarantee — it only means something if you actually get to try Steadi in real life. Used is fine.
My order arrived damaged or something's missing.
Send a photo through the contact page and we'll ship a replacement — no return needed for damaged items.
Can I exchange for a different color?
Absolutely — tell us the color you'd rather have and we'll sort the swap when you reach out.
It's been more than 90 days.
Reach out anyway. The 90-day window is the formal promise, but we'd rather hear what went wrong than hide behind a calendar.
Question about an order?
A real person reads every message — usually within one business day.
Contact usThe plain-English version above is the deal. The formal versions live here: Refund policy · Shipping policy